ACCESSIBILITY STATEMENT

Effective Date: Nov 23, 2025

Lacerta Spa, operated by Lizard Holding Company, is committed to providing an accessible experience for all clients, including those with disabilities. We strive to ensure equal access to both our physical space and our digital platforms.

1. Website Accessibility
We work to follow WCAG 2.1 Level AA guidelines, including:
●      Providing alt text for images
●      Ensuring keyboard accessibility
●      Using clear and consistent navigation
●      Maintaining sufficient color contrast
●      Structuring content for screen reader
We are continuously improving our accessibility features.

2. Physical Accessibility at Lacerta Spa
Our goal is to offer an inclusive environment for all guests.
Our facility includes:
●      Accessible entry
●      ADA-compliant restrooms
●      Accessible pathways where feasible
●      Adjustable treatment spaces when possible
If you require specific accommodations, please contact us prior to your appointment.

3. Assistive Devices & Service Animals
We welcome:
●      Clients using mobility aids
●      Clients using assistive technology
●      Service animals as defined by the ADA
Emotional support animals may be subject to additional policies.

4. Third-Party Digital Tools
Our Site integrates with:
●      Boulevard (booking)
●      Boulevard Duo (payments)
We do not control the accessibility of third-party tools but encourage providers to maintain accessibility standards.

5. Feedback & Support
We welcome feedback regarding accessibility improvements.
Contact us:

General Inquiries: info@lacertaspa.com
Accessibility or Privacy Issues: usprivacy@lacertaspa.com
Phone: 202-643-1440

We aim to respond to accessibility inquiries within 5 business days.